Frequently Asked Questions

Our jewellery is made using 316L stainless steel and finished with a durable coating, depending on the product. Please check the individual product page for specific material details.

Our jewellery is designed to be water and sweat resistant for everyday wear. However, we recommend avoiding prolonged exposure to water, perfumes, lotions, chlorine and other chemicals to help maintain its finish.

Our jewellery is designed with an anti-tarnish finish for long-lasting shine. Proper care can help maintain its appearance for longer.

Our stainless-steel jewellery is designed to be comfortable for everyday wear. However, individual skin sensitivities can vary. If you have a known metal allergy or sensitivity, please check the material information on the individual product page before purchasing.

To keep your jewellery looking its best: keep it away from perfumes, lotions and harsh chemicals; avoid prolonged exposure to water and chlorine; store it in a dry place when not wearing it; and wipe it gently with a soft, dry cloth after use.

Simply select your product, choose any available options and click Add to Cart or Buy Now. Enter your delivery details and complete the payment at checkout.

We accept the payment methods available through Razorpay, including UPI, credit cards, debit cards, net banking and other supported options. See our Payment Policy for details.

Yes. Online payments are processed securely through Razorpay's payment infrastructure.

Please don't immediately make another payment. First, check whether your order confirmation arrives. If your account has been debited but your order hasn't been confirmed, contact us with your payment transaction details and we'll help you resolve it.

Order cancellation is subject to the status of your order. Please contact us as soon as possible if you wish to cancel an order. See our Order Cancellation Policy for complete details.

We currently deliver across India.

Orders are generally delivered within 4–6 working days after dispatch. See our Shipping Policy for details.

Orders are generally processed and dispatched within 1–2 working days after successful order confirmation.

Once your order is dispatched, tracking information will be shared through your registered contact details, wherever applicable.

Please contact us as soon as possible if you need to change your address. Address changes may not be possible once the order has been dispatched.

Please contact us as soon as possible and share photographs or an unboxing video if available. We may need these details to investigate the issue with our courier partner.

Returns are available for eligible products according to our Return & Exchange Policy.

Contact us through our Contact Us page and provide your order details. Our team will guide you through the process.

Please refer to our Return & Exchange Policy for the applicable return window and eligibility requirements.

Once your return has been approved and processed, the applicable refund will be initiated according to our Return & Exchange Policy. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Eligible products may be exchanged according to our Return & Exchange Policy.

Product-specific measurements are provided on the individual product page.

We make every effort to display product colours as accurately as possible. However, colours may appear slightly different depending on your device screen and lighting conditions.

Yes. We aim to ensure that the product images accurately represent the item you will receive. Minor differences may occur due to photography, lighting or screen settings.